LG Energy Solution, Ltd. (hereinafter referred to as “The Company,” “we,” or “us”) cares about your privacy. This Privacy Policy will explain how our organization collects, uses, and protects your personal data when you use the Battery Inside website (https://inside.lgensol.com/en/) or subscribe to our newsletter. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws and regulations.
Data Collection
1. Information We Collect
[Email address provided when subscribing to the Battery Inside newsletter]
2. Purpose for Collection
[Sending newsletters with LG Energy Solution news and battery-related information, managing subscriptions, and handling unsubscribe requests]
3. Methods of Collection
[Subscribers providing their email addresses through the newsletter subscription form on the website]
[Visiting or using our website via your browser’s cookies.]
Retention Period
We retain your email address for five years from the date you first subscribed to our newsletter, or delete it earlier at your request. When the retention period expires or the purpose of processing is achieved, we delete your personal information without delay. If we are required by other applicable laws to retain your personal information after the retention period to which you consented has expired or the purpose of processing is achieved, we transfer it to a separate database or store it in a separate location.
Recipients
We entrust the processing of your personal information to the following service provider for newsletter delivery:
iPARTNERS (Stibee engaged as its subcontractor)
We do not provide your personal information to third parties except with your consent or as permitted or required by applicable laws.
Security
The Company shall take the following managerial, technical, and physical security measures to protect your personal information:
- Establish and implement an internal management plan for the secure handling of personal information.
- Provide personal information protection training at least once a year to personnel who handle personal information.
- Minimize the number of personnel who can access critical personal information, such as unique identifiers and sensitive information.
- Encrypt critical personal information and passwords, and manage access rights by authority level so that only authorized personnel with a business need can access personal information processing systems.
- Operate access control systems to block unauthorized access and respond to external intrusions such as hacking and take measures to prevent tampering with access logs.
- Install and operate security software to prevent personal information from being lacked or transmitted outside the Company without authorization.
- Encrypt personal information in transit to ensure it is transferred securely.
- Designate server rooms and data storage rooms as restricted areas and control access to them.
1. Strictly Necessary Cookies
The cookies listed below support website functionality and analytics. Necessary cookies are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms. Analytics cookies help us understand how visitors use our website and can be rejected through our cookie banner. You can set your browser to block or alert you about cookies, but some parts of the site may then not work.
| Cookie Subgroup | Cookies | Purpose | Cookies used | Lifespan |
|---|---|---|---|---|
| inside.lgensol.com | cookieyes-consent | Stores the user’s cookie consent preferences | First Party Cookie | 1 year |
| inside.lgensol.com | PHPSESSID | Maintains the session while processing a newsletter subscription request | First Party Cookie | 1 session |
| .lgensol.com | _ga | Distinguishes unique visitors (Google Analytics) | First Party Cookie | 2 years |
| .lgensol.com | _ga_<container-id> | Persists session state and counts page views (Google Analytics) | First Party Cookie | 2 years |
| .lgensol.com | _gid | Distinguishes visitors on a daily basis (Google Analytics) | First Party Cookie | 1 day |
| .lgensol.com | _gat_gtag_UA_<property-id> | Limits the request rate (Google Analytics) | First Party Cookie | 1 minute |
2. Functional Cookies
These cookies remember your language preference to provide a more convenient browsing experience.
| Cookie Subgroup | Cookies | Purpose | Cookies used | Lifespan |
|---|---|---|---|---|
| inside.lgensol.com | wp-wpml_current_language | Stores the user’s language setting | First Party Cookie | 1 day |
3. Managing cookie preferences
You can set your cookie preferences at any time by changing your browser settings:
If your browser is not listed here, please refer to your browser provider’s help documentation. For mobile devices, please consult the help documentation for your device or mobile browser.
Blocking cookies may affect the availability of personalized services.
What are your data protection rights?
- The Company has an obligation and responsibility to protect your rights regarding personal data held by the Company in any form, including electronic files and paper records.
- Applicable laws may grant you (or your representatives) specific rights regarding the Company’s processing of your personal data. Where provided by those laws, these may include the rights to access, rectify or delete your personal data; to restrict or object to its processing, and to data portability.
- You may exercise your rights by contacting the personal data protection department/team specified below, by fax, phone or email. The Company will respond promptly and may request proof of identity to verification purposes.
- If you exercise your rights through an authorized representative, the Company may request a power of attorney and proof of identity to verify the representative’s authorization.
- If your personal data is processed based on your consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before your withdrawal.
We will respond to your request within one month. To exercise any of these rights, please contact us at the email address below:
Write to us: kwon_is@lgensol.com
Contact Us
The Company has designated the department below to oversee personal information protection and handle complaints and requests for redress related to the processing of personal information. If you have any inquiries about personal information protection, complaint handling or redress while using the Company’s services, please contact the relevant department below. The Company will respond to and address your inquiries without delay.
Department in charge of personal information protection:
- Department: Security Strategy Team
- Email: privacy.es@lgensol.com
Customer Inquiry Service Department:
- Department: Digital Communications Team
- Email: kwon_is@lgensol.com
Changes to our Privacy Policy
The Company keeps its Privacy Policy under regular review and posts any updates on this web page. This Privacy Policy was last updated on November 6, 2026.
LG Energy Solution, Ltd. (hereinafter referred to as “The Company,” “we,” or “us” interchangeably) cares about your privacy. This Privacy Policy explains what personal data we collect when you use the Battery Inside website (https://inside.lgensol.com/en/) or subscribe to our newsletter, how we collect, use, and share it, and what choices and rights you may exercise regarding your personal data. Protecting your privacy when processing personal data is important to us. We therefore process your personal data in accordance with applicable data protection laws and regulations, in particular the EU General Data Protection Regulation (“GDPR”).
The Company may amend this Privacy Policy as required by applicable laws or the Company’s internal policies.
Why do we process your data?
1. Legal Basis
We process your personal data for newsletter subscription and delivery based on your consent under Art. 6(1) (a) GDPR, which you are free to give or refuse. You may withdraw your consent at any time by contacting us. Withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.
2. Purpose for Processing
[Sending newsletters with LG Energy Solution news and battery-related information, managing subscriptions, and handling unsubscribe requests]
What data do we collect?
The Company collects the following data:
- Personal identification information [Email address provided when subscribing to the Battery Inside newsletter]
- Sensitive information [N/A]
How do we collect your data?
You directly provide us with most of the data we collect. We collect and process data when you:
- [Provide your email address through the newsletter subscription form on the website]
- [Use or view our website via your browser’s cookies]
How will we use your data?
The Company collects your data so that we can:
- [Sending newsletters with LG Energy Solution news and battery-related information, managing subscriptions, and handling unsubscribe requests]
How long do we keep your data?
| Purpose of Collection and Retention of Personal Information | Period of Retention |
|---|---|
| Sending newsletters, managing subscriptions, and processing unsubscribe requests | 5 years from the date of your initial newsletter subscription application, or deletion earlier upon your request |
However, in cases where it is necessary to retain personal information for a specified period under the provisions of applicable laws and regulations, it is transferred to a separate database or stored separately and retained for such period. Where applicable, the purposes of retention and the corresponding retention periods are as follows:
| Purpose of Collection and Retention of Personal Information | Applicable Korean Laws and Regulations | Retention Period |
|---|---|---|
| Preserving newsletter subscription information (email address) | Personal Information Protection Act of the Republic of Korea (Article 21(1) and (3)) and other applicable laws and regulations | For the period required by applicable laws and regulations |
The Company will delete personal information without delay when the purpose of processing is achieved or the retention period expires, unless continued retention is required by applicable laws.
Personal information in paper form is shredded or incinerated. Personal information in electronic files is deleted using technical methods that prevent recovery.
The Company outsources personal information processing for the smooth provision of services. The Company specifies in contractual documents the matters concerning the service provider’s responsibilities, such as the prohibition on processing personal information for any purpose other than performing the outsourced services, technical and managerial safeguards, restrictions on sub-outsourcing, management and supervision, and compensation for damages. The company also manages and supervises the service provider to confirm that personal information is processed safely.
| Company | Company Address | Details of Outsourced Services |
|---|---|---|
| iPARTNERS | I-Tower, 10 Hakdong-ro 3-gil, Gangnam-gu, Seoul, Republic of Korea | Newsletter mailing services |
| Stibee (subprocessor of iPARTNERS) | 4F, 73 Myeongdong-gil, Jung-gu, Seoul, Republic of Korea | Provision of a platform for newsletter creation and delivery, and storage of subscriber data |
※ If there are any changes in the above Outsourcees or Outsourced Services, we will ensure that such changes are disclosed through this Privacy Policy without any delay.
Where do we transfer your data?
Your use of our website will involve the transfer, storage, and processing of your personal data within and outside of your country of residence consistent with this Privacy Policy.
We also transfer your personal data to the Republic of Korea, for which an adequacy decision of the European Commission exists. Where data is transferred to countries that are not considered to provide an adequate level of protection for personal data, we put in place appropriate safeguards to protect your personal data, such as standard contractual clauses approved by the European Commission. If you would like more information regarding technical and organizational measures adopted to protect your personal data during international transfers, please contact our data protection team (see below for contact details).
How do we protect your data?
The Company shall take the following technical and organizational security measures to protect your data:
- Establish and implement an internal management plan for the secure handling of personal data.
- Provide personal data protection training at least once a year to personnel handling personal data.
- Limit the number of personnel with access to critical personal data, including unique identification information and sensitive data.
- Encrypt key personal data and passwords, and assign access permissions to personal data processing systems according to business needs.
- Operate access control systems and measures to prevent tampering with access logs, block unauthorized access, and respond to hacking and other external intrusions.
- Install security software to prevent unauthorized transmission of personal data outside the Company.
- Encrypt personal data during transmission.
- Restrict access to restricted areas, including server rooms and data storage rooms.
What are your data protection rights?
We would like to make sure you are fully aware of your data protection rights. Under the GDPR, you have the following rights, subject to the conditions set out in the regulation:
The right to access (Art. 15 GDPR) – You have the right to request us for copies of your personal information
The right to rectification (Art. 16 GDPR) – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure (Art. 17 GDPR) – You have the right to request that we erase your personal information, under certain conditions.
The right to restriction of processing (Art. 18 GDPR) – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability (Art. 20 GDPR) – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to object (Art. 21 GDPR) – In this case, the objection to data processing must be justified.
Consent: Where we process your personal data based on your consent, you have the right to withdraw your consent at any time without prejudice to the lawfulness of personal data processing before the withdrawal of consent.
To exercise your rights, please contact us at:
LG Energy Solution Digital Communications Team
Tel: +82-2-3773-4160
Email: kwon_is@lgensol.com
We will respond without undue delay and within one month of receiving your request. Where necessary due to the complexity or number of requests, this period may be extended by up to two additional months. We will notify you of any extension and its reasons within the first month. We may request additional information to confirm your identity if we have reasonable doubts about it.
How do we use Cookies?
Our website uses “cookies” to store and retrieve user information to provide personalized services. A cookie is a small text file sent by a website to your browser and stored on your computer or mobile device.
1. Strictly Necessary Cookies
The cookies listed below support website functionality and analytics. Necessary cookies are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms. Analytics cookies help us understand how visitors use our website and can be rejected through our cookie banner. You can set your browser to block or alert you about cookies, but some parts of the site may then not work.
| Cookie Subgroup | Cookies | Purpose | Cookies used | Lifespan |
|---|---|---|---|---|
| inside.lgensol.com | cookieyes-consent | Stores the user’s cookie consent preferences | First Party Cookie | 1 year |
| inside.lgensol.com | PHPSESSID | Maintains the session while processing a newsletter subscription request | First Party Cookie | 1 session |
| .lgensol.com | _ga | Distinguishes unique visitors (Google Analytics) | First Party Cookie | 2 years |
| .lgensol.com | _ga_<container-id> | Persists session state and counts page views (Google Analytics) | First Party Cookie | 2 years |
| .lgensol.com | _gid | Distinguishes visitors on a daily basis (Google Analytics) | First Party Cookie | 1 day |
| .lgensol.com | _gat_gtag_UA_<property-id> | Limits the request rate (Google Analytics) | First Party Cookie | 1 minute |
2. Functional Cookies
These cookies remember your language preference to provide a more convenient browsing experience.
| Cookie Subgroup | Cookies | Purpose | Cookies used | Lifespan |
|---|---|---|---|---|
| inside.lgensol.com | wp-wpml_current_language | Stores the user’s language setting | First Party Cookie | 1 day |
3. Managing cookie preferences
You can set your cookie preferences at any time directly by changing the settings on your browser:
If your browser is not listed here, consult the documentation provided by your browser manufacturer. You may also consult your mobile device documentation for information on how to disable cookies on your mobile device.
Automated decision making, including profiling
The Company does not carry out automated decision making, including profiling, that produces legal or similarly significant effects on you.
How to contact us
The Company has designated a department responsible for personal information protection to oversee personal information processing and handle related complaints and requests for redress. You may contact the departments below with any inquiries about personal information protection while using our services. The Company will respond to and address your inquiries without delay.
Department in charge of personal information protection:
- Department: Security Strategy Team
- Email: privacy.es@lgensol.com
Customer Inquiry Service Department:
- Department: Digital Communications Team
- Email: kwon_is@lgensol.com
How to contact the supervisory authority
Should you wish to lodge a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the competent supervisory authority.
You can find the contact details for EU supervisory authorities at:
https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
Changes to our Privacy Policy
The Company keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on November 6, 2026.
Last Updated: November 6, 2026
LG Energy Solution, Ltd. (hereinafter referred to as “The Company,” “we,” or “us” interchangeably) cares about your privacy. This Privacy Policy explains what personal data we collect when you use the Battery Inside website (https://inside.lgensol.com/en/) or subscribe to our newsletter, how we collect, use and share it, and what choices and rights you may exercise regarding your personal data. Protecting your privacy when processing personal data is important to us. We therefore process your personal data in accordance with applicable data protection laws and regulations.
The Company may amend this Privacy Policy as required by applicable laws or the Company’s internal policies.
Data Collection
1. Information We Collect
[Email address provided when subscribing to the Battery Inside newsletter]
2. Purpose for Collection
[Sending newsletters with LG Energy Solution news and battery-related information, managing subscriptions, and handling unsubscribe requests]
3. Methods of Collection
[Subscribers providing their email addresses through the newsletter subscription form on the website]
[Visitors using or viewing our website via their browser’s cookies]
Retention Period and Data Security
We retain your newsletter subscription information for five years from the date you first subscribed to our newsletter, or delete it earlier at your request. If applicable laws require continued retention after the retention period expires or the purpose of processing is achieved, we transfer the information to a separate database or store it separately for the required period.
We take steps to secure your information and delete it without delay when it is no longer necessary or when the retention period expires, unless retention is required by law. Paper records are shredded or incinerated. Electronic files are deleted using technical methods that prevent recovery.
Recipients
We may share your information outside of our company in the following ways:
Service providers that assist with newsletter creation and delivery, subscription management, and storage of subscriber data, including iPARTNERS and its subcontractor, Stibee.
Your Rights and Choices
You may have certain rights under applicable law in connection with the processing of your personal information.
1. Correcting Your Information
If you believe that we have inaccurate information about you, you may request that we correct it. Please contact us at kwon_is@lgensol.com to submit your request.
2. Marketing Opt-Out
If you wish to opt out of receiving our newsletters, use the unsubscribe mechanism included in the newsletter or contact us at kwon_is@lgensol.com.
3. California Privacy Rights
If you are a California resident, you may request certain information regarding our disclosure of certain categories of personal information to third parties for those third parties’ direct marketing purposes. To make such a request, please contact us at privacy.es@lgensol.com. This request may be made no more than once per calendar year. Note that we do not currently share personal information with third parties for those third parties’ direct marketing purposes.
In addition, where the California Consumer Privacy Act (“CCPA”), as amended, applies, California residents may have the following additional rights, subject to applicable conditions and exceptions:
- The right to know: You have the right to request to know (i) the categories of personal information we have collected about you; (ii) the specific pieces of personal information we have about you; (iii) the categories of sources from which that personal information was collected; (iv) the categories of your personal information that we sold or disclosed; (v) the categories of third parties to whom your personal information was sold or disclosed; and (vi) the purposes for collecting and selling your personal information, subject to applicable legal requirements.
- The right to deletion: You have the right to request that we delete the personal information that we have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations. If we deny your request for deletion, we will let you know the reason why.
- The right to opt out: You have the right to opt out of the sale of your personal information.
- The right to equal service: If you choose to exercise any of these rights, the Company will not discriminate against you in any way. If you request deletion of the email address used for your newsletter subscription, we will no longer be able to send newsletters to that address.
This Privacy Policy describes our practices with respect to the categories of information we collect, the sources of that information, and how we disclose it.
The chart below describes the personal information we collect by reference to the categories of personal information specified in the CCPA (Cal. Civ. Code §1798.140), and the categories of recipients to whom we disclose it for a business purpose. The terms in the chart refer to the categories of information and recipients described above in this Privacy Policy in more detail.
| Statutory category / Personal Information (“PI”) we collect in this category | Categories of recipients to whom we disclose PI for a business purpose | Collected |
|---|---|---|
| Identifiers • Contact data (email); cookie identifiers | Newsletter service providers; website analytics providers | Y |
| California Customer Records (as defined in California Civil Code §1798.80) | Newsletter service providers | Y |
| Commercial information | N/A | N |
| Internet or other electronic network activity information • Device data and online activity data | Website analytics providers | Y |
| Professional or employment-related information | N/A | N |
| Protected classification characteristics under California or federal law | N/A | N |
| Biometric information | N/A | N |
| Geolocation data | Website analytics providers (Google Analytics) | Y |
| Sensory data | N/A | N |
| Non-public education information | N/A | N |
| Inferences drawn from other personal information | N/A | N |
| Sensitive personal information | N/A | N |
You may exercise your right to know twice a year free of charge. You may use an authorized agent to submit a request on your behalf. When verifying your agent’s request, we may, where permitted by applicable laws, request a copy of your signed authorization and ask you to verify your identity or confirm the authorization directly. To protect your personal information, we may deny a request from an agent who does not submit sufficient proof that you have authorized them to act on your behalf.
To exercise your rights, please contact us at privacy.es@lgensol.com.
We will take steps to verify your identity before processing your request, where required or permitted by applicable laws. Where identity verification is required, we will not fulfill your request unless you have provided sufficient information for us to reasonably verify that you are the individual about whom we collected personal information. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document our responses to requests, as permitted by applicable laws.
4. Nevada Privacy Rights
Nevada law gives residents the right to opt out of the sale of their personal information. We are not considered a data broker under Nevada law and do not sell your personal information.
Do Not Track Signals
Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes; however, we do not currently recognize or respond to browser-initiated DNT signals.
Protection of Children’s Privacy
We do not knowingly collect, and do not intend to collect, any information from children under 13 or the equivalent minimum age prescribed by the laws of the relevant jurisdiction.
Contact Us
Newsletter-related questions: kwon_is@lgensol.com
Privacy-related questions: privacy.es@lgensol.com
